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DeutschReduced MTTR
Dependency mapping and complete CI history let teams diagnose and qualify incidents in minutes instead of hours.
Open source CMDB solution
Your infrastructure,
finally visible
and under control
iTop provides a complete, proven open source CMDB to map, govern and operate every component of the IT estate: servers, networks, applications, contracts and services.
AGPLv3 open source license GitHub Combodo/iTop 5 documented CMDB modules iTop Hub documentation Impact dependencies and relationships Combodo features ITIL practices considered iTop Hub documentation
Without a reliable CMDB, every incident becomes an investigation. With iTop, teams work with context.
Understanding CMDB
Why a CMDB quickly becomes essential
The CMDB is the central repository for IT assets and relationships.
Without a shared repository, infrastructure knowledge is scattered across spreadsheets, outdated wikis or a few experts.
iTop structures this knowledge: each configuration item has attributes, relationships, history and service context.
🖥️
Servers and VMs
Physical, virtual, cloud and associated resources.
🔌
Network
Switches, routers, firewalls, links, VLANs and dependencies.
💾
Applications
Applications, databases, software, contracts and licences.
🏢
Organization
Sites, teams, suppliers, contacts and responsibilities.
Measurable benefits
What the iTop CMDB changes in practice
Missing records
Every change is tracked with author, date and previous value: audits and rollbacks are immediate, with no manual reconstruction.
Visible impact
Dependencies are known before a change is approved.
Shared repository
Infrastructure, helpdesk, security and purchasing use the same data.
Key features
A CMDB designed for daily operations
🕸️
Interactive relationships
Browse dependencies between CIs and affected services.
📜
Complete history
Every modification is traced for audits and rollback.
🔍
Advanced search
Queries, filters, reports and exports for reliable operations.
🧩
Extensible model
Classes, attributes and relationships can reflect your organization.
🔗
Native ITSM link
Tickets are attached to the impacted CIs.
⚡
Synchronization
APIs and collectors reduce manual updates.
Ready to regain control of your infrastructure?
We support you from CMDB model scoping to automated feeds and team adoption.